Terms & Conditions

1. Introduction

 

Welcome to Merchant Solutions Group ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website www.merchantsolutionsgroup.ca (the "Site") and the services we provide. By accessing or using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

 

2. Use of Our Site and Services

 

a. Eligibility:

You must be at least 18 years old to use our Site and services. By using our Site and services, you represent and warrant that you meet this eligibility requirement.

 

b. User Account:

To access certain features of our Site and services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

 

3. Services

 

We provide merchant processing solutions. The details of our services, including any fees and payment terms, will be provided to you at the time of booking or purchase.

 

4. Payments

 

a. Payment Terms:

All fees for our services are due at the time of booking or as otherwise specified in the service agreement. We accept bank transfers and wires.

 

b. Refunds:

All payments are non-refundable except as required by law or as otherwise stated in our refund policy.

 

5. User Conduct

 

You agree not to use our Site or services for any unlawful purpose or in any way that might harm, disrupt, or otherwise interfere with the operation of the Site or services. Prohibited activities include, but are not limited to:

 

Engaging in any fraudulent activity

Impersonating any person or entity

Interfering with or disrupting the Site or servers

Uploading or transmitting any viruses or malicious code

 

6. Intellectual Property

 

All content on our Site, including text, graphics, logos, images, and software, is the property of Merchant Solutions Group or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written permission.

 

7. Termination

 

We reserve the right to terminate or suspend your access to our Site and services, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site and services will immediately cease.

 

8. Disclaimers and Limitation of Liability

 

a. Disclaimers:

Our Site and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation or availability of the Site or services, or the accuracy, completeness, or reliability of any information provided through the Site or services.

 

b. Limitation of Liability:

To the maximum extent permitted by law, Merchant Solutions Group and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site or services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site or services.

 

9. Governing Law

 

These Terms and any disputes arising out of or related to these Terms or the use of our Site and services will be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles.

 

10. Changes to These Terms

 

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Site. Your continued use of our Site and services after the changes take effect will signify your acceptance of the revised Terms.

 

11. Contact Us

 

If you have any questions or concerns about these Terms, please contact us at:

 

Email: info@merchantsolutionsgroup.ca

Address: 180 Bass Pro Mills Dr, Concord, Ontario, L4K 0B9

Phone: 6476864716

Thank you for choosing Merchant Solutions Group. We appreciate your business and look forward to serving you.